Privacy policy

Last Updated: May 22, 2025

This Privacy Policy describes how PYKO (“we”, “us”, or “our”)—operated by Zelium Studio LLP—collects, uses, and discloses your personal information when you visit or make a purchase from pyko.in (the “Site”) or otherwise interact with our services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the updated “Last updated” date. Continued use of our Services indicates your agreement to the updated policy.

2. Information We Collect

We collect the following types of personal information:

a. Information You Provide

  • Contact Information: Name, email, phone number, billing/shipping address

  • Order Details: Products ordered, transaction details, delivery information

  • Account Info: Username, password, security details (if account is created)

  • Customer Support: Messages, reviews, or other feedback

b. Automatic Data Collection

  • Usage Data: IP address, browser type, device info, interactions with our website

  • Cookies & Tracking: We use cookies and similar technologies to personalize content, remember preferences, and analyze traffic

c. Third-Party Data
We may receive information from:

  • Payment processors

  • Shipping/logistics providers

  • Marketing/advertising partners

  • Shopify or other platform providers

3. How We Use Your Information

We use your personal information to:

  • Fulfill and manage orders

  • Provide customer support

  • Send order updates or confirmations

  • Personalize your website experience

  • Send promotional offers (with your consent)

  • Improve our website and services

  • Prevent fraud or abuse

4. Sharing Your Information

We may share your personal information with:

  • Service providers (e.g., Shopify, payment gateways, delivery partners)

  • Marketing partners (with your consent)

  • Legal authorities (if required by law or for legal defense)

  • Affiliates or in case of business transfers

We do not sell your personal information.

5. Cookies

We use cookies to enhance your experience. You can manage cookies through your browser settings. Disabling cookies may affect your ability to use some features of the Site.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold

  • Request corrections or deletions

  • Object to processing or withdraw consent

  • Request data portability

To exercise any of these rights, contact us at:
Email : contact@pyko.in

7. Data Security & Retention

We implement security measures to protect your information. However, no system is 100% secure. We retain data only as long as necessary for our business or legal obligations.

8. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us to request deletion.

9. International Data Transfers

Your information may be stored and processed outside your country. If you are in the EU or UK, we follow appropriate data transfer mechanisms such as Standard Contractual Clauses (SCCs).

10. Third-Party Links

Our Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us:

Zelium Studio LLP
Cabin No. 02, C-8, Ground Floor
Sector 3, Gautam Buddha Nagar
Noida, Uttar Pradesh, 201301, India
Email : contact@pyko.in